Privacy Policy
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
If you would like to opt out of activity that may be considered a "sale" or "share," or "targeted advertising", please submit your email.
To opt out of the “sale” or “sharing” of your personal information collected using cookies and other device-based identifiers as described above, you must be browsing from one of the applicable US states referred to above.
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SHIPPING
Address Changes
Because we ship orders very quickly, we cannot guarantee address changes after an order has been placed. Please contact us immediately at contact@ismeswim.com if you need to change your address.U.S. Shipping
• Orders placed before 2:30 PM PT ship the same business day
• Orders placed after 2:30 PM PT ship the next business day
• We ship from California
Standard Shipping
• ~3 business days within California
• ~4–8 business days to other U.S. states
• Free on orders over $120
Express Shipping
• 2–3 business days
• $14
Please note that delivery timelines are estimates provided by the carrier and may vary depending on location or carrier delays.
International Shipping
• $22 flat rate
Orders are shipped via FedEx, UPS, or USPS, depending on the carrier available for your delivery address.
Please note that ISMÊ Swim is not responsible for customs duties, taxes, or import fees. These charges are determined by your country and may be required upon delivery.
BIKINI SIZE HELP
If you’re unsure about sizing, we’re happy to help.
Send us a DM on Instagram with:
• The top and bottom styles you’re considering
• The sizes you’re deciding between
To help us recommend the best fit, please include:
• Your height
• Your jeans size (or hip & waist measurements)
• Your bra size
PLEASE provide which bikini sizes you are in between.
Our team will do our best to guide you to the perfect fit.
LOST OR STOLEN PACKAGES
If your tracking shows that your package was delivered but you cannot locate it, we recommend taking the following steps:
• Check your mailbox, front door, back door, and surrounding areas
• Ask neighbors or building management if they may have received it
• Check with your local mailroom or concierge, if applicable
Sometimes carriers leave packages in secure or hidden locations to prevent theft.
If you purchased Shipping Protection, you may file a claim for assistance.
If Shipping Protection was not selected at checkout, ISMÊ Swim is not responsible for packages once they are marked as delivered by the carrier.
For additional assistance, you may also contact the shipping carrier directly using your tracking number.